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17 COLUMNS | 1 INDEXES | Print definition?920 | 17C | F1753 TABLE

17C: Call Management
SchemaTablePrefixColumnsIndexesDescriptionTypeReportCategory
1920F1753GP171Case PriorityMaster Files17C: Call ManagementBusiness Data
SQL:  selectupdate insert create

Use the column checkboxes to build your query. Header columns sets/unsets all columns. For Create statements, use Allow Null checkboxes and default values inputs to tailor query as required.

SELECT GPCALLQ, GPPRIOR, GPESC1, GPDSS7, GPEPR3, GPEPR1, GPEPR4, GPEPRIR, GPUSER, GPUPMJ, GPUPMT, GPJOBN, GPPID, GPESCPER, GPWARPER, GPRESPER, GPSTRPER FROM F1753

TOP920 | 17C | F1753 COLUMNS

ColumnFieldDescriptionData TypeEdit TypeLengthDecimalsSQL Create Statement
1GPCALLQCase Provider GroupNumericGeneric Edit80 Allow NULL? 
2GPPRIORIssue PriorityStringUDC (17 PR)20 Allow NULL? 
3GPESC1Escalation Status 1CharacterGeneric Edit10 Allow NULL? 
4GPDSS7Display Sequence- 7.2NumericGeneric Edit70 Allow NULL? 
5GPEPR3Escalation Percentage 3NumericGeneric Edit60 Allow NULL? 
6GPEPR1Escalation Percentage1NumericGeneric Edit60 Allow NULL? 
7GPEPR4Escalation Percentage 4NumericGeneric Edit60 Allow NULL? 
8GPEPRIREscalation PriorityStringUDC (17 PR)20 Allow NULL? 
9GPUSERUser IDStringGeneric Edit100 Allow NULL? 
10GPUPMJDate - UpdatedDateGeneric Edit60
11GPUPMTTime - Last UpdatedNumericGeneric Edit60 Allow NULL? 
12GPJOBNWork Station IDStringGeneric Edit100 Allow NULL? 
13GPPIDProgram IDStringGeneric Edit100 Allow NULL? 
14GPESCPEREscalation PercentageNumericGeneric Edit60 Allow NULL? 
15GPWARPEREscalation Warning PercentageNumericGeneric Edit60 Allow NULL? 
16GPRESPERResolution Warning PercentageNumericGeneric Edit60 Allow NULL? 
17GPSTRPEREscalation Start PercentageNumericGeneric Edit60 Allow NULL? 

TOP920 | 17C | F1753 INDEXES

NumberDescription
1Call Queue Issue Priority + (Primary/Unique)
ElementAliasDescriptionSequence
1CALLQCase Provider GroupAscending
2PRIORIssue PriorityAscending
3ESC1Escalation Status 1Ascending

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