| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals |
---|
TOP17: Customer Service Management |
1 | F1721 | Contract Detail | 45 | CD | COVGR | Coverage Group | String | UDC | 8 | 0 |
2 | F1729 | Service Contract Service Package | 13 | SP | COVGR | Coverage Group | String | UDC | 8 | 0 |
3 | F1792 | Cost Code Percentages | 1 | CP | COVGR | Coverage Group | String | UDC | 8 | 0 |
4 | F3111Z2 | Warranty Claim/Supplier Recovery processing | 130 | WP | COVGR | Coverage Group | String | UDC | 8 | 0 |
5 | F3112Z2 | Warranty Claim/Supplier Recovery processing | 147 | WL | COVGR | Coverage Group | String | UDC | 8 | 0 |
6 | F31171 | Parts List - Extension | 37 | WS | COVGR | Coverage Group | String | UDC | 8 | 0 |
7 | F31171S | Purge Parts List - Extension | 37 | WS | COVGR | Coverage Group | String | UDC | 8 | 0 |
8 | F31172 | Routing Instructions - Extension | 40 | WS | COVGR | Coverage Group | String | UDC | 8 | 0 |
9 | F31172S | Purge Routing Instructions - Extension | 40 | WS | COVGR | Coverage Group | String | UDC | 8 | 0 |
10 | F4801TZ2 | Warranty Claim/Supplier Recovery processing | 80 | WQ | COVGR | Coverage Group | String | UDC | 8 | 0 |
TOP17C: Call Management |
11 | F1755 | Case Master | 114 | ZA | COVGR | Coverage Group | String | UDC | 8 | 0 |
12 | F1760 | Time Entry | 48 | ZB | COVGR | Coverage Group | String | UDC | 8 | 0 |
TOP48: Work Order Processing |
13 | F4801ST | Purge - Work Order Master Tag File | 67 | WA | COVGR | Coverage Group | String | UDC | 8 | 0 |
14 | F4801T | Work Order Master Tag File | 67 | WA | COVGR | Coverage Group | String | UDC | 8 | 0 |
15 | F4817 | Service Order Extension | 33 | SR | COVGR | Coverage Group | String | UDC | 8 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.