| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals | |
|---|---|---|---|---|---|---|---|---|---|---|
| 17C: Call Management | ||||||||||
| 1 | F1757 | Task Master | 9 | ZA | TASKCALL | Case Task Name | String | UDC | 3 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.
UDC 17 / TN (Task Name) stock values
| Value | Description | Special Handling Code | Hard Coded | |
|---|---|---|---|---|
| 1 | . | N | ||
| 2 | 001 | Research | N | |
| 3 | 002 | Order a part | N | |
| 4 | 003 | Check credit | N |