| Table | Table Description | Column# | Prefix | Alias | Column Description | Data Type | Edit Type | Length | Decimals | |
|---|---|---|---|---|---|---|---|---|---|---|
| 17C: Call Management | ||||||||||
| 1 | F48161 | Knowledge Base Codes | 8 | KC | KBCC1 | Failure Analysis Code CC 1 | String | UDC | 10 | 0 |
User Defined Codes are, by design, customisable and thus will differ from system to system depending on the business requirements.
UDC 48 / K1 (Knowledge Base Code CC1) stock values
| Value | Description | Special Handling Code | Hard Coded | |
|---|---|---|---|---|
| 1 | . | N |